I work for a refinery and we were desperately looking for some cable ties. We wanted them customized and the representative George McDowell did everything to make sure we got exactly what we needed. With desperation, we needed the seals ASAP and they went above and beyond to make sure the product got to us in a timely fashion. I was truly grateful when I saw the finished product. It was everything we asked for. We will definitely be doing business again with Secure Cable Ties. Make sure you ask for George McDowell. His customer service was amazing.